When you reach Spotify’s general information page, you should see an option under the “Customer Service and Support” section called Contact Form.Scroll to the bottom of the screen and click About.Go to in your web browser and log in.To get in touch with Spotify’s support team: Note that contacting Spotify customer service is also the only way to delete your Spotify account. If you still can’t solve the problem(s) you’re having with Spotify, the most efficient way to get in touch with their customer support team is to fill out their online contact form. They also have a community forum where you can ask other users and Spotify moderating staff for help. Keep in mind that there is a difference between closing your account permanently versus cancelling your Premium subscription, so if you can’t do the former, you can always opt for the latter for now.If you’re having trouble using Spotify, the website has an extensive help section that should answer most common questions. Some users are claiming that they have managed to successfully cancel their Spotify subscription, but others are claiming that the website is too slow or not responsive to their requests. Presumably Spotify will allow cancellations again at some point once their system is not so flooded.” People asking to cancel are being told they cannot. Their customer service system is completely overwhelmed.
So much so that there have been reports that Spotify has been inundated with so many cancellation requests that they have not only temporarily suspended its live customer service support, but also requests for cancellations.īREAKING: Spotify has shutdown its live customer support due to an unprecedented number of complaints after they doubled-down on their Joe Rogan anti-vax campaign /yscw97xTktĪccording to MainStreet Law’s Tristan Snell, “Spotify is no longer letting people cancel subscriptions. This was followed by artist Joni Mitchell, and now it looks like a ton of Spotify customers are also letting the streaming platform know how they feel about it by flooding them with cancellation requests. Spotify’s streaming platform is home to many artists and podcasters, but recently, the company made headlines when musician Neil Young told the platform that he wanted his music removed from the streaming service due to Joe Rogan’s podcast, which has faced some controversy over Rogan’s take on vaccines.
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